5 Time Management Tips

Recently, driving down the expressway I peered to my left to see a woman who in the middle of traffic was putting her lipstick on as if there just wasn't those last couple of minutes before walking out the door to do this. I thought to myself, "how often do you feel this way at work-that there just aren't enough hours in the day?" Time, and the lack of it from a management..

 How to Breakdown Performance to Build Success

The 4 A's of Employee Coaching

How to leverage the 4 A's of coaching to build better employee Performance:

• Attitude - do you as a coach possess the proper attitude toward coaching? Before you answer, do you look at employees when they make mistakes with anger or frustration, or do you look at it consistently as an opportunity to build a better employee?

• Actions - When coaching, are you..

C.H.A.N.G.E.

Change is a hard word to muster for most people. We don’t like it, and we don’t want it. However, it is necessary. If companies never changed, people would not be provided with a better service or a safer product. Businesses recognize that change is necessary, and that does not necessarily just apply to the product or service that they sell. Employees also need to experience change...

How To Deal With Bad Apples

Bad Attitudes can hinder a business but with coaching they can be solved. Bad attitudes can tear co-workers apart, can decrease productivity through out the office, and make co-workers unwilling to work together.

Now You're Speaking My Language...How to Be Well Received

We talk often about coaching employees, and constantly helping to develop them into superstar top performers. However as we have all experienced one time or another, sometimes it’s not what you say, but how you say it. If not done in a friendly and open way employees or anyone for that matter could become defensive and closed off. This..

RIP Employee Performance Review, You Will NOT Be Missed

Years ago I was walking through a client site, it was strangely quiet and all the manager's office doors were shut. I asked a manager, “What’s going on around here, why is everyone so quiet today?” He responded by explaining that all the managers were busy doing their yearly reviews of their staff, and that they were due to HR by the end of..

Your Silence is Saying More Than You Know

I just spoke to a group about "Coaching Employees with Bad Attitudes" and it was a lot of fun. The thing that managers and leaders do not realize at times is when we do not confront or address employees with bad attitudes the "silence" is non-verbal permission to continue to behave that way. We must as leaders develop skills to confront issues and not..

How to Customize Your Sales Training Handbook

We often speak about utilizing group discussions and best practices as a part of your employee coaching program, to help improve your sales team.  Now we propose you to take it one step further, and actually document these best practices, to create the greatest sales handbook your team could ask for.You can read hundreds of books and articles about..