Years ago I was walking through a client site, it was strangely quiet and all the manager's office doors were shut. I asked a manager, “What’s going on around here, why is everyone so quiet today?” He responded by explaining that all the managers were busy doing their yearly reviews of their staff, and that they were due to HR by the end of..
I just spoke to a group about "Coaching Employees with Bad Attitudes" and it was a lot of fun. The thing that managers and leaders do not realize at times is when we do not confront or address employees with bad attitudes the "silence" is non-verbal permission to continue to behave that way. We must as leaders develop skills to confront issues and not..
We often speak about utilizing group discussions and best practices as a part of your employee coaching program, to help improve your sales team. Now we propose you to take it one step further, and actually document these best practices, to create the greatest sales handbook your team could ask for.You can read hundreds of books and articles about..
Sales training takes more than a one or two day workshop to be successful and effective. Training needs to be a process not an event. The below 3 parts must be included to ensure that your training programs are effective and that the learning becomes sustainable.
How many times have you heard that you should eat 4-6 small meals a day in order to get better results in weight loss and energy? Yes many times, but what does this have to do with training employees?
Sales management is not always easy. We expect a lot out of salespeople because we want to succeed, and we always want to see better performance and increased profitability. Coaching is tough. Most of the time, sales managers delegate instructions and expect to see their employee’s automatically hit their goals and make their bottom line, but what we really need to..