This is a sample coaching map from our book series Coaching Conversations - we hope you find this helpful!

Challenge / Performance Area:

• Coaching to Comfortability with Unpredictability

Suggested Strategy:

• Challenging the individual to embrace unpredictability, present them with a Risk Question to help clarify why being comfortable with unpredictability is important in their career.

Suggested Questions:

• Rating Question: On a scale of one to six, with six representing a complete comfortability with unpredictability and one representing that you are entirely uncomfortable with it, where would you rate yourself and why?
• Risk Question: What risks do you think you might mitigate by becoming comfortable with unpredictability?

Suggested Activities:

• Whiteboard Coaching: On the left side of a whiteboard, ask the individual to describe how they currently feel about unpredictability, and how they currently handle it. On the right side of the board, write down what being comfortable with unpredictability looks like to this individual. Then, erase the left side of the board and brainstorm with the individual strategies that they can take in the future to become more comfortable with unpredictability.
• Brainstorm: List together unpredictable situations where the individual must become more comfortable. Build a strategy together for the individual to approach situations such as those and how they can prepare for unpredictability.

Suggested Learning Projects:

• Self-Directed Learning: As the individual goes about their work week, ask them to track situations where unpredictability is likely to be a factor. They should then create strategies for being prepared in those situations to become more comfortable with unpredictable outcomes.
• Tangible Successes: Ask the individual to come back to your next coaching session with three examples of situations where the individual felt that they were able to practice becoming more comfortable with unpredictability. What strategy did they take on in those situations to become more comfortable?

Supplemental Coaching Strategies:

• Non-Verbal Coaching: Send a hand-written note home with the individual upon observing that the individual has become more comfortable in situations with unpredictable outcomes. Be specific in sharing the actions taken by the individual in those situations and how those actions are appreciated by you.

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