So  often we spend billions of dollars in this country on sales training and sales management programs when in fact one of the most fundamental things affect our ability to sell. It's our culture. Yes, I know many people write about culture but do we really think about culture as a strategic tool when selling to enable our sales teams to be successful? For example, if two employees were sitting in..

Let’s just start with the negative views of both coaches and consultants. There’s a phrase an often heard about consultants along the lines of, “Give the consultant a watch and he’ll tell you the time.” Or, going back to coaching, how they are like consultants with less experience. When it comes right down to it, your business needs them both, and here’s why.

When an employee is disengaged, their motivation, progress, attitude and confidence all plummet. Without proper engagement in their work, employees have difficulty reaching and achieving their goals. As a coach, it can be difficult to coach employees to increase engagement, but here are a few tips that will help. 

We talk often about coaching employees and constantly helping to develop them into superstar top performers.  However, as we have all experienced at one time or another, sometimes it’s not what you say, but how you say it.  If not done in a friendly and open way, employees, or anyone for that matter, could become defensive and closed off.

Are your salespeople really building relationships? Most salespeople believe that they have a great relationship with their clients but if you ask them the following question, “What have you done in the past 30 days to build deeper relationships with your clients?” Most salespeople are not able to answer this question. You now have an opportunity to coach them to build and sustain their..

The elephant in the room literally is nine different attributes that affect employee's performance whether it be learning or performance in the workplace. These nine attributes can affect or detract an employee from performing at their optimal level. For example, if you have an employee who does not feel engaged or connected to his or her boss versus somebody who does they will have fractional..

My employee lacks motivation. What do you do when an employee lacks motivation for it seems like they're going through the motions when doing his or her job? Managers often are left without answers or solutions; whereas, if they were skilled and coaching to challenges such as a lack of motivation the employee and team would have a better opportunity to perform better. On one hand a manager should..

My employee refuses training and coaching! What should a manager do? One of the most common things that we go through in the training and coaching industry is our attempt to build the development and capacity of each employee. Each employee on the other hand has the responsibility of receiving that instruction. This is a major challenge. For example, training and coaching a sales person who feels..

Experience-based coaching is when a coach or leader facilitates an experience and applies sound coaching principles to the functional change being desired for example you could have a team of people complete an obstacle course together and then ask them to identify who the best teammates and most helpful during the course? Experiences are very powerful as it's often been said they shape us but..