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    The Progress Coaching Blog

    Role Play and follow up for a Successful Trade Show Experience

    April 12, 2010 Posted by : Tim Hagen
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    Trade shows can be a very successful lead generation tool, often though they are not as successful as they could be because companies don't prepare enough.  To effectively prepare for a successful trade show you must role-play and practice your skills, and then follow up after the event.

    role playing, sales tipsLeading up to the event you must have your team practice their skills.  Working a trade show is different than working a typical sales call, while the talking points may be the same the process is slightly different. Trade shows are full of businesses all competing for the attention of the same prospects over the same time period, it's easy for a prospect to become bombarded by too many companies, so it's vital that you are on your game.  Some companies may practice their elevator pitch for people already at their booth, but rarely do they practice how they will get people to stop and talk to them in the first place.

    Role-playing will be your most successful route.  Have your staff practice pulling people in as they walk by as well as their elevator pitch once people are in the booth.  Being able to effectively pull people in will be just as important as keeping their attention once they stop, so practicing both will be very important to your success.

    Pulling people in and keeping their attention is like a live prospecting call, and prospecting can be a difficult skill to master.  Have your sales team practice 1-2 times per week over the few weeks leading up to the event.  To get the most out of the practice have your staff score each other or offer specific feedback to the other team member.  Two heads are always better than one, so by collaborating and offering up feedback your team will come up with better tactics than if they just made them up on the fly once at the event.  

    Second FOLLOW UP.  I recently read an article that said on average 80% of leads from trade shows are never followed up on.  If you don't go into the show with a follow up plan already in place, you will be less likely to get around to it later.  Many times leads are forgotten about till months later and by then your prospect has probably lost their initial interest.  Come up with a follow up plan and communicate it to your leads during the show.  For example: " Thanks Mr. Smith for stopping by our booth, look for a call from myself or my parter next week  with more details on the special we are offering and how it can help your company do xyz."  Your prospect may be contacted by dozens of other exhibitors from the event the following week, but by warning them you will be reaching out they will be expecting to hear from you and will be more likely to respond back.

    Practice and follow up are two easy and FREE tools to ensure that your trade show experience is a successful one.  Make sure you take advantage of them.
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    About Author

    Tim Hagen
    Tim Hagen

    Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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