--- title: "Balancing AI and Human Connection in Coaching: The Future of Leadership Development" description: balance human insight with artificial intelligence AI tools for the future of workplace coaching progress to develop teams and employees for advancement image: https://www.salesprogress.com/hubfs/Balancing%20AI%20Human.jpg --- [![Progress-Coaching-Logo-not-tag-white-249px-x-56-1](https://www.salesprogress.com/hs-fs/hubfs/Imported%20images/Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png?width=249&height=56&name=Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png "Progress-Coaching-Logo-not-tag-white-249px-x-56-1")](https://www.salesprogress.com) ## Balancing AI and Human Connection in Coaching: The Future of Leadership Development July 29, 2024 Posted by : [Tim Hagen](https://www.salesprogress.com/progress-coaching-blog/author/tim-hagen) [0 comment](https://www.salesprogress.com/progress-coaching-blog/balancing-ai-and-human-connection-in-coaching-the-future-of-leadership-development#comment-listing) ![Balancing AI and Human Connection in Coaching: The Future of Leadership Development](https://www.salesprogress.com/hubfs/Balancing%20AI%20Human.jpg) [coaching](https://www.salesprogress.com/progress-coaching-blog/topic/coaching), [Training](https://www.salesprogress.com/progress-coaching-blog/topic/training), [coaching and mentoring](https://www.salesprogress.com/progress-coaching-blog/topic/coaching-and-mentoring), [self-development](https://www.salesprogress.com/progress-coaching-blog/topic/self-development), [leadership](https://www.salesprogress.com/progress-coaching-blog/topic/leadership), [team development](https://www.salesprogress.com/progress-coaching-blog/topic/team-development), [AI](https://www.salesprogress.com/progress-coaching-blog/topic/ai), [future leadership](https://www.salesprogress.com/progress-coaching-blog/topic/future-leadership), [artificial intelligence](https://www.salesprogress.com/progress-coaching-blog/topic/artificial-intelligence), [future coaching](https://www.salesprogress.com/progress-coaching-blog/topic/future-coaching) # Balancing AI and Human Connection in Coaching: The Future of Leadership Development Can AI truly revolutionize the world of coaching, or are we risking the loss of essential human connection? How drastically is artificial intelligence reshaping self-coaching and leader-driven coaching strategies? Why is it critical to strike a delicate balance? Here's a quick exploration of various AI tools, including the groundbreaking ChatGPT, and delve into the importance of personalized AI solutions. As we examine real-world studies and personal insights, we unravel why human-based coaching remains indispensable, especially for cultivating self-awareness and employee engagement. We can leverage AI effectively within a broader coaching strategy. With compelling examples and cautionary tales to illustrate why, we can avoid the potential pitfalls of over-reliance on AI. Leaders investing genuine time in their team's growth is more important now than ever, and here's how we can ensure AI serves as an enhancer rather than a replacement in your coaching arsenal. --- Where will AI fit into the coaching world? Artificial intelligence is really going to take on a lot of different elements, from people going into an AI tool and self-coaching to leaders prescribing an AI tool for self-coaching. AI can also be utilized to leverage content, not just with the popular tool ChatGPT, but now you can actually build your own GPTs for topic specific content creation. There are a lot of different tools to create this. Let's go back to the fundamentals of coaching people in the workplace. Let's take the traditional relationship between a leader and an employee, which is where we excel at our company, [Progress Coaching](https://www.salesprogress.com/). When you're coaching someone, for example on being a better teammate, you might use an AI tool as a supplemental coaching strategy. To create a reading list of relevant books and resources to help them improve that skill, or to have it ask them daily questions on that skill and encouraging development in little pieces each day. Here's one of the most fundamental things that I think about with AI. We've built out 3-4 of our own AI tools. We are not against AI, yet I'm going to make a strong comment. One of the things we have to be very careful of with artificial intelligence in workplace coaching is not using it as a tool to replace human-based coaching. That is a huge disaster just on the other side of the hill. Here's why. 85% of people lack self-awareness (according to a study by Tasha Eurich in her NYT Bestseller book, *Insight).* If 71% of people are neutral or actively disengaged (per Gallup), then we can't assume someone's going to say, "Boss, give me an AI tool to improve my attitude; it's terrible." Won't happen. If people aren't as self-aware as they need to be, how effective is their interaction going to be with AI tool that is only able to see what people tell it? That takes human interaction to determine if their words match their actions. Also, Gallup reports that people engage eight times more when we lead with somebody's strengths. An AI tool is not going to know that. Instead, it might start asking questions right away, such as "Do you feel like you're a good teammate?" What is that person going to say? Of course they won't say, "No, I'm terrible." They're going to believe they are a good teammate because they lack self-awareness (or they won't care). They're probably going to be neutral or actively disengaged. Here's a major lesson for organizations and its leaders: The challenge we have is to make sure you're using AI as part of your coaching strategy--not a replacement. Make sure it's a prescriptive tool, not the entire tool because something's going to happen very soon. At the end-of-year review, if you are a leader and you're not coaching, and instead you're using the data from an AI tool to measure and juadge someone's performance and it's not a positive report, you'll have a significant issue from that employee. For example, if from that AI report you have this conversation, "Well, this report shows you're average across the board, so you're only going to get a 2% raise (or whatever it might be), that employee will immediately launch into the stratosphere of anger. They will claim you haven't spent time with them, so how would you know? Then they're going to start to weaponize AI against leadership. That you're not spending time with your team; they are doing all the work, and the AI tool is only getting a very small glimpse of the whole picture. We've got to be careful and make sure that AI is part of a strategy, and not replacing the entire coaching solution in the workplace. --- Boost your coaching and leadership game with our **FREE COURSE** to help leaders enhance their coaching abilities. [**Lead with Impact: 6 Steps to Building a High-Performance Coaching Culture in Your Organization**](https://upvir.al/156009/lp156009) This is a 7-day course with video lessons sent to your email throughout the week. You can watch the recorded lessons on your own time at your own pace. Discover: - The best attributes of coaching - An efficient framework for coaching - The crucial tiers of learning - The 3 levels of change - The power of questions - and more! Access the free course here: [https://upvir.al/156009/lp156009](https://upvir.al/156009/lp156009) [![UpViral Free Course QR Code For Article](https://www.salesprogress.com/hs-fs/hubfs/UpViral%20Free%20Course%20QR%20Code%20For%20Article.jpg?width=300&height=300&name=UpViral%20Free%20Course%20QR%20Code%20For%20Article.jpg)](https://upvir.al/156009/lp156009)   [Unleashing the Power of QALMS: Transformative Training Reinforcement for Leaders & Trainers](https://www.salesprogress.com/progress-coaching-blog/unleashing-the-power-of-qalms-transformative-training-reinforcement-for-leaders-trainers) [Redefining Coaching with Artificial Intelligence](https://www.salesprogress.com/progress-coaching-blog/redefining-coaching-with-artificial-intelligence) ### About Author ![Tim Hagen](https://app.hubspot.com/settings/avatar/f1c7d47389e089ace5c6d5604e49f7c5) Tim Hagen Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee. Related Posts ![Beyond the Calendar: Try CADENCE Coaching](https://www.salesprogress.com/hubfs/Beyond%20Calendar%20-Cadence.jpg) [Beyond the Calendar: Try CADENCE Coaching](https://www.salesprogress.com/progress-coaching-blog/beyond-the-calendar-try-cadence-coaching) [leadership coaching](https://www.salesprogress.com/progress-coaching-blog/tag/leadership-coaching), [coaching and mentoring](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-and-mentoring), [cadence](https://www.salesprogress.com/progress-coaching-blog/tag/cadence), [asynchronous](https://www.salesprogress.com/progress-coaching-blog/tag/asynchronous), [journal-based coaching](https://www.salesprogress.com/progress-coaching-blog/tag/journal-based-coaching) ![NEW Coaching Method Saves Time: Asynchronous Coaching](https://www.salesprogress.com/hubfs/Cadence%20Coaching-%20Asynchronous.jpg) [NEW Coaching Method Saves Time: Asynchronous Coaching](https://www.salesprogress.com/progress-coaching-blog/new-coaching-method-saves-time-asynchronous-coaching) [coaching](https://www.salesprogress.com/progress-coaching-blog/tag/coaching), [coaching conversation](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-conversation), [Coaching Techniques](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-techniques), [career development](https://www.salesprogress.com/progress-coaching-blog/tag/career-development), [career coaching](https://www.salesprogress.com/progress-coaching-blog/tag/career-coaching), [cadence](https://www.salesprogress.com/progress-coaching-blog/tag/cadence), [asynchronous](https://www.salesprogress.com/progress-coaching-blog/tag/asynchronous) ![Revolutionize Your Career Planning with Whiteboard Coaching](https://www.salesprogress.com/hubfs/Revolutionize%20Career%20Whiteboard.jpg) [Revolutionize Your Career Planning with Whiteboard Coaching](https://www.salesprogress.com/progress-coaching-blog/revolutionize-your-career-planning-with-whiteboard-coaching) [coaching and mentoring](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-and-mentoring), [Coaching Techniques](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-techniques), [Coaching questions](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-questions), [growth](https://www.salesprogress.com/progress-coaching-blog/tag/growth), [career development](https://www.salesprogress.com/progress-coaching-blog/tag/career-development), [whiteboarding](https://www.salesprogress.com/progress-coaching-blog/tag/whiteboarding), [career coaching](https://www.salesprogress.com/progress-coaching-blog/tag/career-coaching), [activities](https://www.salesprogress.com/progress-coaching-blog/tag/activities) ### Leave a Reply ### Subscribe to the Progress Coaching Blog ### Posts by Topic - 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