Rating Question – Rating questions have the added convenience of categorizing performance into either a knowledge, skill, or behavior based function. Knowing how your employees rate themselves will help you to discover any major performance gap issues.
Here is another easy and inexpensive training reinforcement method that we use for our clients. Remember there are many reasons training reinforcement programs are important, including increased returns on investment, increased retention of knowledge, increased sales from better-trained teams, etc.
Using case studies is one of the most powerful ways to deliver coaching. The attached presentation will walk you through 5 simple but highly effective case study coaching techniques.
Recently we encountered a tough but I think a common sales coaching scenario. Please click on the presentation below which will depict the actual case study from one of pour client sites - I do not mention the company or person out of respect and comfort for them:
The following blog post will examine the 4 A's of coaching and how we can leverage them to build better employee performance: