I recently read a great and very short post from the blog of Seth Godin, titledThe relentless search for "tell me what to do". The post read:
The Progress Coaching Blog
Being a Sales Coach Vs. Being a Manager
There is certainly some gray area between management and coaching, and when each type of leadership is needed. Here is a rough example, if an employee is continuously late for work, reprimanding them is probably a management issue. There is not really a performance issue to be addressed per se. On the other hand, an employee who constantly misses deadlines may be lacking time management skills...