Sales people can have bad years but they need to be honest with themselves. When asking a sales person why they had a down year the typical response is the economy was bad or our marketing was subpar or our industry was in a downturn. You rarely hear “I was not very good at needs-based selling and my negotiation skills are terrible”. Gosh I hope you are laughing! But guess what good sales people..

You know the term "Silos" when we desribe teams that do not work well together. Why is it? Why do people struggle to work with one another at times? Sadly, it takes sometimes just one person to break down the fiber of a good team.

There are four steps to building a really good team:

1. Establish Rapport - this is where we build awareness of one another as people by doing activities that facilitate..

This is a really interesting topic. No time is also viewed to employees as "My manager does not care." The top performers believe this as much as struggling performers do. Second, when managers say they don't have time to coach, I typically challenge that with "You already coach your employees." They usually look surprised, but I say to them "You send a message every day that prompts them to stay..

As I have mentioned before in previous blogs, coaching is something that should be done daily. It is easy to put coaching on the backburner because of other responsibilities. However, it is important to coach when the opportunity presents itself. This will continuously help your employees reach their full potential. Coaching shouldn’t be done only when you have time for it as it can be done in..

Change is hard. People avoid it. It's rarely embraced. It's tough to get people to even look at things that require change. It's also important coaches understand that change needs to actually occur before desired results occur.

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