Redefining Coaching with Artificial Intelligence

Can artificial intelligence truly revolutionize the world of coaching and leadership? Uncover why simply telling someone to change isn’t enough and how the real magic lies in guiding individuals toward self-discovery and genuine transformation. We challenge the conventional wisdom of motivation and attitude shifts, proposing a question-based coaching approach that taps into deeper, more meaningful personal growth.

What's the role of AI in the leadership coaching sphere? We illustrate the role with a powerful analogy to emphasize that AI should serve as a partner, not a replacement, in the coaching landscape. With McKinsey revealing that 42% of employees are hunting for new jobs due to a lack of career development and coaching, we explore how AI tools can aid in career-based coaching while additionally stressing the irreplaceable value of human interaction in leadership. Here's how we effectively integrate AI to retain and develop talent. Harness the benefits of AI while maintaining the critical human touch that drives true leadership and coaching success.

Leadership coaching is changing, yet let's not forget the fundamentals of coaching. Coaching is about getting someone to self-discover and drive their own change. It's not about telling someone with a negative attitude to cut it out and assuming it works. It's not about telling someone who's lacking motivation that you need to be more motivated and assuming it works. Coaching is typically question-based.

What's happening in the coaching space right now? Tons of artificial intelligence tools are coming out. I use this particular analogy. Full disclosure, we're building out our own AI tools because we're all for AI.

If, on your first ride in a self-driving vehicle, that car crashes, would you get back in the car? Some of you might say sure, you would. Some of you might say, nope, never again. When you get in the AI car, make sure you are inside that car with your people. Use artificial intelligence as a supplemental, as a partner-driven coaching strategy.

As a leader, don't give this machine learning tool to your team and say "Here's where you need to go, and you're going to get 100% of your coaching from this tool." We, as leaders, have conversations every day. That's not going to change the way we talk, the way we hear each other, the way we speak, the tone, and the perception we create--all that has an impact on those around us.

Here's a startling statistic. In 2022 Q4, McKinsey's research revealed that 42% of people were actively looking for other jobs and actively engaged in going to different companies due to a lack of career development and coaching.

An AI tool can certainly help you discover where you want to go. It can ask you career-based coaching questions. Yet will that tool help you navigate inside the organization to retain talent development, to retain that particular set of talent? No.

The same tool might do a great job, yet if it's deployed at a large federal credit union versus a professional sports team or maybe a manufacturing organization that just went through a layoff, all of those will have nuances in navigating those waters, finding out how to get promoted, how to stay within the organization, or to grow one's career.

Ai needs to be your partner, not your replacement.

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