This is a sample coaching map from our book series Coaching Conversations - we hope you find this helpful!

Suggested Strategy:

• Your goal as a coach is to help the person you are coaching understand what is expected of them and the specific steps that they must take to reach those expectations on a daily basis. Their awareness is likely lacking in what it means to take ownership of what is expected of them and the potential risks involved in not having that awareness.

Suggested Questions:

• Teach Me: So that I don’t make any assumptions because that would be unfair to you, could you please walk me through the expectations that your job assigns to you as it relates to your responsibilities?
• Define & Coach: What do you think it specifically means to take ownership of the responsibilities assigned to you?
• Self-Actualized Question: What specific actions do you think you are committed to taking to reach that definition and own the responsibilities that you are expected to execute?

Suggested Activities:

• GOAL-Based Coaching: What does this person aspire to become great at in their position? What opportunities might become available to them as a result of becoming great? What actions must the individual take to bring those opportunities within reach? What will they love about reaching their goals? How will taking ownership of the responsibilities and expectations assigned to them help position them well to reach their goals?

Suggested Learning Projects:

• Self-Directed Learning: Ask the person you are coaching to come back to your next session with three examples of actions they implemented to take ownership of their responsibilities and expectations, and how their actions specifically helped them to take a step toward their goals.

• Peer-to-Peer Coaching: Assign for the individual to meet with a peer during the coming week to discuss the expectations they believe are set for them and how they organize themselves each day to reach those expectations and own their responsibilities. Ask the person you are coaching to come back to your next coaching session with three to four takeaways that they can implement in their own practice of taking ownership of their responsibilities and job expectations.

Supplemental Coaching Strategies:

• Non-Verbal Coaching: As the individual takes strides toward full ownership of their job expectations and responsibilities, take a moment to write them a card or note thanking them for their efforts. With positive reinforcement, the individual is more likely to follow through on their behavioral improvements because they know that you have noticed. Be specific in sharing with them how their actions tie in to their ultimate goals.

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