This is a sample coaching map from our book series Coaching Conversations - we hope you find this helpful!

Suggested Strategy:

• Use whiteboard coaching as both a strategy for the conversation as well as a visual distraction, giving them something to look at other than you to take some of the uncomfortable feeling out of the conversation. Use this strategy in a group setting.

Suggested Questions:

• Rating Question:  On a scale of one to six, with six being complete flexibility and acceptance, and one being the opposite, where would you rate our team on how well you adapt to change? *If their answer is below a six* What actions can we take together to help the team reach a six?
• Risk Question:  What risks do you think the team might assume by not allowing yourselves to adapt to change?

Suggested Activities:

• Whiteboard Coaching: Draw a line horizontally across the board. On the right side, write down the phrase “Complete Success” – below that write five bullet points of what complete success looks like for the team. On the left side of the line, write the phrase “Resistance to Change.” Draw five vertical marks along the line, and at the top of the board write the word “Change”
• The whiteboard now becomes the coach with no emotional input or reactions, as the whiteboard is providing the facts. By the members of the completing the learning project described below, you are helping them gain buy-in to their own success.

Suggested Learning Projects:

• Whiteboard Coaching Expansion:  Ask your team members to come back to your next coaching session with the five vertical markers filled in with actions and strategies that they will implement in adapting to change that will help them reach the description on the right side of the board and specifically how those actions will help the team get there.
• Tangible Successes:  Each week at the end of the week, assign each member to email you three examples of where they felt they adapted to a change or a curveball during the week well, and how that adaptation will aid them in reaching the goal of 100% complete success. They must Carbon Copy all members of the team on this email.

Supplemental Coaching Strategies:

• 30-Second Coaching: Let members of the team know when they are making positive strides toward the goal of complete success. Take 30 seconds to tell them specifically what they’ve done well and how their actions are appreciated by you and the team.

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