The Progress Coaching Blog

    The Four A's of Coaching

    January 24, 2014 Posted by : Tim Hagen
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    The following blog post will examine the 4 A's of coaching and how we can leverage them to build better employee performance:


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    • Attitude - do you, as a coach, possess the proper attitude toward coaching? Before you answer, do you look at employees when they make mistakes with anger or frustration? Or do you look at it consistently as an opportunity to build a better employee?

    • Actions - When coaching are you facilitating actions such as reading, role-playing, discussions, case study reviews, etc? Actions are elements that foster improvement in specific areas of performance unique to each employee. Coaching cannot be about just talking, rather, actions are what build skills and confidence.

    • Ask - Do you ask questions on a consistent basis. For example, do you ask "self-actualized" questions? A self actualized question is typically a "what" question combined with a success imperative. For example, "what will you do to successfully overcome this challenge?

    • Accountability - This is the biggie! Accountability takes on many forms and thoughts as it relates to coaching. Do you have leaning projects due between coaching sessions? This helps develop better performance while you, as the leader, are not present. In addition, it tests the accountability and commitment of the employee toward their willingness to get better. 

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    About Author

    Tim Hagen
    Tim Hagen

    Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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