Coaches in organizations must take on several roles to be the best resources they can be for their employees.  They must take on several roles to enhance employee performance and sales skills.

I recently read a great and very short post from the blog of Seth Godin, titledThe relentless search for "tell me what to do".  The post read:

• Be Predictable:

• Your team member will certainly have some reoccurring issues through out your coaching process, but if you run every meeting the same way, it will get stale, and the interest of you and the team member will take a dive.  Try to mix up where you meet, what time of day you meet, the order of things you discuss etc.
• Talk too much.
• Effective coaching sessions are not training..

According to independent consultant Joe DiDonato, in his article “The Future Workforce” published in the December/ January edition of E-Learning magazine, training is leaving the classroom in favor of more interactive and successful training methods.  He looks to the emerging overload of new information and proposes the best new model for training to be

We constantly talk about the importance of coaching, and tips or strategies to do it better, but why should we incorporate coaching into our organization anyways? 

Last week we talked about a post from Selling Power discussing the top issues on the minds of sales leaders in 2010.  Shortly after posting I came across these interesting new stats published in the December/January edition of E-Learning Magazine from the Spring Board Project.  I would say these statistics create a strong case for why we need to continue to train our employees.

We talk often about coaching employees, and constantly helping to develop them into superstar top performers. However as we have all experienced one time or another, sometimes it’s not what you say, but how you say it. If not done in a friendly and open way employees or anyone for that matter could become defensive and closed off. This concept applies not just for managers speaking to their..

I often laugh when I hear people say they could never do sales. When I ask why, they state all that rejection and hearing the word "no". It hit me, that's why so many people actually fail at sales because they hear the word "no" so often. The sad fact is they should never hear that word if they follow a simple to use sales formula. 1. Ask (open-ended questions, these usually start with "what" or..

Read a great article on the Sales Training Drivers website, discussing the mystery of sales quotas.  (I encourage you to take a look using the link above.) It discusses some common myths and flaws of the traditional sales quota system, including how they are set, and the accuracy of using them to measure competency of employees.

We often spend a lot of time discussing the how to's of sales coaching and training reinforcement.  Today I want to share some interesting facts and statistics that support our belief in the power coaching and training reinforcement have on the development of employees.