First of all, realize one thing conversations are powerful! What we say and how we say it has a major impact whether fair or unfair.

Let's look at how conversations can negatively affect the workplace

1. The water cooler - gossip central.
2. Come into to my office - uh oh what did I do wrong?
3. So-and-so told me… - ahhh not going to the source always create issues.
4. The emotional interpretation - people react emotionally versus rationally asking themselves what ca I learn when getting feedback.
5. The Maniac response - my boss ALWAYS attacks me or they never give me a chance. 
   
   
   

Now let's look at how conversations can positively affect the workplace

1. From water cooler to coffee break - lets just chat and learn about one another to deepen our connection.
2. Come into my office - you are doing a (specific) great job! Now the positive stuff can spread.
3. So-and-so told me so I want to learn from you ... - connections learning from one another can spread connections and knowledge.
4. The written communication - send a card praising and that message will last a long time.
5. The self-actualized question - "what will you do successfully ... fill in the blank" and watch them react positively as the questions helps frame out their response and reaction.

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