--- title: Building Relationships With Coaching description: When coaching to build customer relationships, whether it be sales reps or customer service reps, there are a few key coaching questions you can work image: https://www.salesprogress.com/hs-fs/file-14492694-png/images/relationship2.png --- [![Progress-Coaching-Logo-not-tag-white-249px-x-56-1](https://www.salesprogress.com/hs-fs/hubfs/Imported%20images/Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png?width=249&height=56&name=Progress-Coaching-Logo-not-tag-white-249px-x-56-1.png "Progress-Coaching-Logo-not-tag-white-249px-x-56-1")](https://www.salesprogress.com) ## ![blog-header](https://www.salesprogress.com/hs-fs/hubfs/ProgressCoaching/blog-header.png?width=256&name=blog-header.png) ## The Progress Coaching Blog ## Building Relationships With Coaching June 12, 2013 Posted by : [Tim Hagen](https://www.salesprogress.com/progress-coaching-blog/author/tim-hagen) [0 comment](https://www.salesprogress.com/progress-coaching-blog/bid/97110/Building-Relationships-With-Coaching#comment-listing) ![Building Relationships With Coaching](https://www.salesprogress.com/hs-fs/file-14492694-png/images/relationship2.png) [coaching](https://www.salesprogress.com/progress-coaching-blog/topic/coaching), [Sales Coaching](https://www.salesprogress.com/progress-coaching-blog/topic/sales-coaching), [Coaching Culture](https://www.salesprogress.com/progress-coaching-blog/topic/coaching-culture) ![relationship2](https://www.salesprogress.com/hs-fs/file-14492694-png/images/relationship2.png?width=556&height=416&name=relationship2.png) When coaching to build customer relationships, whether it be sales reps or customer service reps, there are a few key coaching questions you can work into a coaching session to boost an employee’s level of awareness and ultimately change behavior to consciously work to build relationship with customers. **Coach-to-Employee** Observe your employee’s interaction with a customer. When providing feedback, challenge your employee with the questions below to get him or her to focus on details and think outside the box. - What did you learn about the client that you found interesting - How will you use this information to deepen the relationship? - What can we do together to deepen the client relationship? **Coach-to-Coach** Relationship Building is a Skill, but it’s also your choice! As a manager or leader, it is important to set the standard for your employees. If you want customer relationship building to be a priority then it is important that you commit to helping employees build their skills, boost their confidence, and create a realistic, measurable method of evaluation. Ask yourself the questions below to determine your level of commitment as well as degree to which you are achieving your goals. - Are we saying relationship building is important or we are doing it? - Can we quantify how we are doing it? - Can we teach others? What to know more? Click below to download the whitepaper: "Building Better Relationships with Your Customers" [![Download White Paper: Building Relationships With Your Customers](https://no-cache.hubspot.com/cta/default/53724/85b4aaf9-4950-4017-b8b1-7dbd62ecf64c.png)](https://cta-redirect.hubspot.com/cta/redirect/53724/85b4aaf9-4950-4017-b8b1-7dbd62ecf64c) [I'm Fat, Walking, and Coaching: Volume IV](https://www.salesprogress.com/progress-coaching-blog/bid/97063/I-m-Fat-Walking-and-Coaching-Volume-IV) [Use Coaching To Improve Bad Attitudes](https://www.salesprogress.com/progress-coaching-blog/bid/97114/Use-Coaching-To-Improve-Bad-Attitudes) ### About Author ![Tim Hagen](https://app.hubspot.com/settings/avatar/f1c7d47389e089ace5c6d5604e49f7c5) Tim Hagen Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee. Related Posts ![That's Not Coaching! A 32-Year Veteran Sets the Record Straight](https://www.salesprogress.com/hubfs/Thats%20Not%20Coaching.jpg) [That's Not Coaching! A 32-Year Veteran Sets the Record Straight](https://www.salesprogress.com/progress-coaching-blog/thats-not-coaching-a-32-year-veteran-sets-the-record-straight) [leadership coaching](https://www.salesprogress.com/progress-coaching-blog/tag/leadership-coaching), [Coaching Culture](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-culture), [learning styles](https://www.salesprogress.com/progress-coaching-blog/tag/learning-styles), [Coaching Techniques](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-techniques), [Coaching questions](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-questions) ![Build Great Workplace Cultures Through Conversation](https://www.salesprogress.com/hubfs/Build%20Great%20Workplace%20Culture%20thru%20Conversations.jpg) [Build Great Workplace Cultures Through Conversation](https://www.salesprogress.com/progress-coaching-blog/build-great-workplace-cultures-through-conversation) [leadership coaching](https://www.salesprogress.com/progress-coaching-blog/tag/leadership-coaching), [coaching conversation](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-conversation), [Coaching Culture](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-culture), [coaching programs](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-programs), [Group coaching](https://www.salesprogress.com/progress-coaching-blog/tag/group-coaching) ![Digital Handshakes Don't Feel Warm](https://www.salesprogress.com/hubfs/Digital%20Handshakes%20WCT.jpg) [Digital Handshakes Don't Feel Warm](https://www.salesprogress.com/progress-coaching-blog/digital-handshakes-dont-feel-warm) [Coaching Culture](https://www.salesprogress.com/progress-coaching-blog/tag/coaching-culture), [AI](https://www.salesprogress.com/progress-coaching-blog/tag/ai), [future leadership](https://www.salesprogress.com/progress-coaching-blog/tag/future-leadership), [year-end review](https://www.salesprogress.com/progress-coaching-blog/tag/year-end-review), [future coaching](https://www.salesprogress.com/progress-coaching-blog/tag/future-coaching), [workplace coaching times](https://www.salesprogress.com/progress-coaching-blog/tag/workplace-coaching-times) ### Leave a Reply ### Subscribe to the Progress Coaching Blog ### Posts by Topic - 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