Balancing AI Efficiency and Human Touch in the Workplace

July 8, 2024 Posted by : Tim Hagen

leadership coaching, coaching method, Employee Development, employee performance, leadership, leadership development, AI, learning and development, L&D, artificial intelligence

Can artificial intelligence truly revolutionize the way we create educational content and assist employees? This one discusses some of the latest tools that are making waves in course development and video creation. Imagine crafting a 20-slide course, complete with videos, workbooks, and outlines, all in a few blinks of an eye. Now, easily done through Landdai. We also share our hands-on experience with video tools like Promo.com, Invideo.ai, and Powtoon, which have dramatically simplified our video production process. But those are just the start—AI's potential doesn't stop at content creation. See how we're implementing these cutting-edge technologies in our own companies and navigate the delicate balance between AI-driven efficiency and the irreplaceable human touch.

This is our use of and a prediction for the future of AI in the workplace.

We've talked about AI and the wild world that it's starting to present. What are some of the functional uses of AI?

I want to throw out a few different things for you. Let's first talk about course development.

We happen to use a tool called Landdai. Josh Ermler is the president of that company, and if you want to build a 20-slide course with video, workbooks, and outlines (that are SCORM compliant; all you have to do is type in that additional prompt), it will spit out in a matter of minutes a well-done course for your LMS platform.

When I think about functional uses, my first thought is on course development. My second thought is about video. We're all stimulated by video, right? Most social media platforms thrive on video creation and sharing. I'm actually using three tools right now: Promo.com, invideo.ai, and Powtoon. They all have AI aspects to them, and I'm creating videos faster than I ever have.

My third thought about functional uses for AI is using it as a help engine.

How do we go about doing this as a help engine? For functional uses, think about the things you need to do, such as course development, leadership development, team development, and employee development. Think about employees. Can it be a help engine? Can you build your own GPTs where you can really take the knowledge base of your company, put it into a system, and have it create an interactive help feature.

That's something we're also doing at our companies. We're building out GPTs tailored to leadership and employee coaching. Again, so many of these tools are going to make our lives easier. Are they going to replace that human interaction? I don't think so.

What are your thoughts?

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About Author

Tim Hagen

Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.