We hear so much about culture today. So many companies are doing monthly or quarterly engagement studies or surveys. We spend so much time trying to build our cultures through training or assessments. Your culture is driven by the interactions between people. The manager to employee conversation is a critical one. This interaction represents either a positive or a not so positive relationship...
The Progress Coaching Blog
Tim Hagen
Measure Your Culture Down to Each Employee
If we cannot conduct workplace assessments or surveys without them having to be anonymous so we can get honest and straightforward answers doesn't that speak to our cultural based challenges? A culture should in fact have the ability for people to have direct conversations in interactions without fear or retribution. Measuring peoples engagement and understanding how each and every employee is..
One Interaction Makes Your Workplace Culture
You can walk down just about any hallway in corporate America and here a group of employees talking to each other with the following statement: did you hear what happened…?
Its The Coaching Conversation: Top 4 Reasons It Makes or Breaks Your Training!
Obviously I am focused on the manager's coaching conversation. The major thing that we need to realize as training and learning professionals is that it takes one conversation with the manager to either support or not support our training and learning initiatives.
Conflict- Can't Live with It, Can't Live Without it
We all know that conflict can be divisive, but do we all know that it can, in fact, be constructive? Conflict is seen in every human experience, and it's honestly inevitable. It is how we choose to deal with and ultimately use conflict that defines our interactions and growth in the workplace. Check out this article published in the Harvard Business Review that outlines some of the important..
Welcome to Puzzle Place (Your Workplace Culture)
We talk about workplace cultures all the time. We should call it "Puzzle Place" because all the pieces have to fit together. Organizations and their workplace cultures are really a collection of people-based interactions. The interactions could be among people, departments, the organization and customers, etc. We tend to lay a strategic blanket over the organization with surveys or engagement..
Why won't managers coach and what to do about it?
Why won't managers coach and what to do about it? We've been teaching managers how to coach for almost 20 years now. One fundamental thing continues to be prevalent when we hear about the struggle to get managers to coach. They don't have enough time. In reality, they do have time. When we think about situations where a manager has to hire because they've lost employees due to another company or..
Accelerate prospecting & start coaching your sales team
Recently, we began using a platform called PhoneBurner. EssentiallyPhoneBurner is an innovative technology platform that allows you to load up a list of phone calls in their system that does much of the work for you in regard to the mundane tasks associated with prospecting. For example, here are some of the following features that seamlessly reduce tremendous time associated with prospecting:
Can managers even have a coaching conversation?
Can managers have a conversation? Okay this sounds really ridiculous doesn't it? Think about it, can managers really have a coaching conversation and what's the difference between a coaching conversation and a regular conversation?
The objective of a coaching conversation is to ask questions and learn about employees strengths, and inhibitions, and opportunities to improve. Telling someone..