Abrasive Andy always hits his numbers but he hits the emotions of all the people around him. He will do whatever it takes to make sure "his" clients are happy. you know the "bull in the China Shop" type of guy who on paper is great, but he tends to leave wounded co-workers who support him. This comes at the expense of the team and people's morale. In addition, there is a fear the rest of the sales team will model this behavior and drive support staff right out of the company.
What Would You Do?
