What Makes Up a Coaching Culture
Defining a sales coaching culture at any organization can be unclear as well as uncertain. A coaching culture can take on the appearance of many different faces. There are however, specific attributes that will illustrate if an organization has truly created a coaching culture.
- Coaching cannot be a departmental activity. The management team must cooperatively and consistently drive performance using the same methods and techniques throughout the organization.
- A coaching culture has managers openly discussing performance issues and techniques to drive performance across departmental lines.
- Management discusses and cooperatively engages with one another to drive performance and communication across departmental lines for the betterment of the organization
- Culture of employees who feel challenged and inspired for personal development, career growth, and continuous pursuit of helping the organization’s bottom line.
- The organization has embraced a specific theme for performance development.
- Coaching should not be viewed as a task to be completed but rather as a unique opportunity. The true relationship should be centered around the opportunity coaching not only provides the employee but also the manager.
- Managers value coaching, but also admit their need to be better coaches.
- All coaching and training leverages “real world” issues and solutions.
HOW TO SUPPORT A COACHING CULTURE
The coaching culture in any organization is only as strong as the organizational structure that sustains it. Creating a successful coaching culture doesn’t happen overnight. Building a coaching culture requires a collective effort from many different individuals within the organization. However, when this collective coaching effort is backed by a strong organizational structure, the result is the creation of a unified coaching culture that will impact your bottom line.
Luckily, we have created a simple, easy to follow process that will enable your organization to support your coaching movement.
- Conduct a best practice session to learn and share with each other coaching tips and procedures that have proved to be successful.
- Have managers attend a coaching workshop to hone the skills needed to become a top-notch coach.
- Conduct regularly scheduled practice sessions that incorporate role-play scenarios and case studies to boost coaching skills.
- Develop Management Coaching Commitment Plans that will paint a very detailed picture of all future coaching strategies.
- Obtain executive-level commitment to demonstrate a unified coaching movement from all leaders.
To learn more about creating and sustaining a coaching culture, click below to download the whitepaper: "Creating a Culture"
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