I'm about to go off to San Diego and teach our coaching program at the national Training Magazine conference. One of things I love about it which really goes to coaching is the ability to learn from my peers share with my peers and it really brings me back to one of the most foundational principles of our coaching system and that is peer-to-peer coaching. When people learn from people that are in their same jobs or for lack of better description on in the trenches with one another it's a very powerful combination. Often, we think bosses do not understand what we're going through. But appear who shares the same responsibilities and duties if positive can have a dramatic impact on a person’s performance. One of the best things a leader can do is structure a peer-to-peer coaching program. The key is to structure it and not leave it to chance. For example, pair people in groups of two over the next eight weeks and have them practice a particular skill with one another. Have each other report the progress in weekly staff meetings as well as fill out a structured evaluation/feedback sheets. This ensures accountability and that the skills being practiced and over time skill and performance can exponentially improve!