Employee engagement is still a critical issue for organizations today and research shows that engaged employees are more productive employees.  They are more profitable, more customer-focused and ultimately more likely to stay with the organization.  Engaged employees like their jobs and they create an environment which is more productive and show consistent levels of performance; however, 70% of employees are either not engaged or actively disengaged, according to the Gallup Organization.  That’s why it’s important to develop employees through informal training along with feedback and coaching and a more formal program. 

The ideal coaching situation begins and ends with the manager who has to make the commitment to create an environment of engagement with the team. Management needs to be responsible for making sure their employees are improving their performance and they can do this through coaching. 

Coaching provides managers or leaders the ability to inspire and motivate employees to improve knowledge, skills and behaviors to be more positive in the workplace.  Coaching will create unity between departments and will break down typical walls due to lack of communication and engagement.  Through continuous engagement, companies will develop dedicated, productive employees and profitable employees who will give your company a competitive edge in the marketplace.