We invest a lot of time and energy into figuring out how to best operate our businesses. From lean consulting down to employee performance improvement plans, we seek to figure out the best solutions to our most common workplace problems. We're able to spend millions of dollars a year on these practices, but we're omitting something vital when it comes to getting at the heart of what's going on at our companies- we're forgetting the "why".
When we think about what motivates us in our jobs, it comes down to something we want to achieve – the next big promotion, a pay raise, or the respect of our peers. But what is really behind those things? What do we truly want to accomplish for ourselves? That promotion may really mean job security for some, or a sense of progress for others. The pay raise? Financial security or savings for something big for yourself or your family. And the respect of our peers can stem from our need for approval from others. There is generally an emotional attachment to your goals, and even by setting them in the first place you have taken the first big step toward accomplishing them. Everyone has a goal, including the individuals on your team – all you have to do is ask the right questions.
I think every manager, leader, supervisor, trainer and coach has had this thought at some point in their career: What do I do with someone that isn’t engaged – are they even worth coaching? Gut instinct says, “You can’t change the way a person is.” However, after some consideration of a strategy, you can help the individual find their place. Often, lack of engagement comes from either lack of understanding or lack of knowledge on how they play a role in the company. And, for the record, every person is worth coaching to some degree. It all depends on how far you’re willing to reach to find their true motivation.
As I was scrolling through my phone this morning, I came across a recent article on Forbes, "Doing This for 5 Minutes Every Morning Can Make You Nearly Twice as Productive". Turns out my daily ritual of scrolling my phone before I even consume coffee isn't setting me up for success. Luckily, I'm not alone. More than 7,000 people have taken the free online test “How Do Your Time Management Skills Stack Up?” 66% of people check their email, while only about 34% make a plan for the day. How does this translate to your day? Check out the article above for some really interesting data analysis.
One of the toughest things that we go through is our ability to recruit employees. The toughest thing we need to consider is that the world is shrinking and it is very easy for candidates to find out what our organizations are like as well as specific managers and their leadership styles. A brief example might be a candidate going to work for a company and not knowing much about the company. What will the candidate do knowing he or she may have multiple offers from different companies? They may go to LinkedIn and see if they know anybody at the company. This is where a manager's personal leadership brand becomes evident or least it’s perception. A candidate might call someone at the company to find out what that boss is like. On one hand what if the boss has a reputation of not being very engaged and occasionally flies off the handle yelling in staff meetings? On the other hand what if the manager is engaged and has developed a relationship of being positive in a great developer of talent?
When we have to do something associated with conflict and confrontation, people tend to get very squeamish and hesitant to even do so. But, in the meantime, they'll go off and tell others of their frustrations, resulting in "Water Cooler Talk"!
To be blunt, the elephant in the room is always the manager's perception of they don't have time to coach. We hear that at every client site when we start. I always laugh at this because I think if somebody leaves me and I have no time to coach them how when do I have time to even interview somebody to replace them? On the other hand, I think we're asking managers to do more and more than we ever have before; therefore, we must acknowledge time is scarce. So, knowing this conundrum, what do we do?
One of the things that is happened in the training and coaching industry but I think at times has been damaging is the employees perception it's the company's responsibility to train them. There is something so wrong about this perception and understanding by employees. Self-development is a powerful concept but I also think it's one that needs to be taught and facilitated. If people invested in themselves and their own career development along with the services that a company provides in terms of training and learning opportunities this is a powerful combination; nevertheless, many organization's employees assume the training they receive is suffice. In reality the training might be suffice but there is something to be said for the mental commitment to developing oneself as an accelerator.
Most blogs or articles teach through thought and content but what what I d like to do is provide insight through questions. I d like you to be honest and maybe even post your thoughts as each question prompts you to do so. The questions are designed to provide you insight to the team you manage: