Attitude is a choice and no matter how hard you try, you will never be able to control another person’s attitude. You can, however, impact another individual’s attitude. Often we only address problematic attitudes or wait tointerject when an attitude goes from bad to worse, but rarely do we address a positive attitude. Invest in the good things, and reward positive..
Craft Practice- Make a commitment to improving performance through practicing his or her technique. Role-playing is a great activity to simulate interactions with customers and practice difficult or challenging scenarios based on employee needs.
Needs Based Selling Expertise- Sales professionals must have the ability to uncover customer needs and..
In an ideal world every manager would have the time, focus and energy to coach every one of his or her employees as often as needed. Unfortunately there are many other things like proposals, presentations, budget planning, RFP, sales reporting, hiring, firing, employee training, etc. that can steal your time, attention away from employee coaching. However coaching is not..
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