This is a sample coaching map from our book series Coaching Conversations - we hope you find this helpful!
Suggested Strategy:
- Help this employee realize the importance of their energy through GOAL-Based Coaching – not only for themselves, but for the team as a whole.
Suggested Questions:
- Rating Question: On a scale of one to six, with six representing unrelenting high energy levels, and one representing a sluggish approach to the workday, where would you honestly rate yourself and why? What actions can we take together to help you reach a six?
- Opposite Insertion Question: What will you do to energetically arrive in the office each day so that your energy helps carry the team through the day?
Suggested Activities:
- Role Play: Practice a scenario where high energy is necessary. Have the person practice being the energetic voice in the room. After the practice conversation, have them give you feedback on themselves – how do they think they did? What did they do well and what could have they improved upon?
- GOAL-Based Coaching: What does this person hope to be Great at in their position? What Opportunities might become available to them as a result? What Actions must they take to bring those opportunities within reach? What will this person Love (emotional investment) about reaching their goals? How might having a high energy level assist them in executing the steps toward reaching their goals?
Suggested Learning Projects:
- Observational Coaching: Assign this person to go to a business outside of the office, such as Starbucks, at some point during the coming week. Their assignment while at the business is to sit down and observe the employees. They should email you afterward with their observations regarding the employees’ energy level and the effect that it has on the customers and their teammates.
- Peer-to-Peer Coaching: Ask the person you are coaching to interview a high-energy peer within the office. Their conversation should address how their peer maintains a level of high energy during the workday, what actions/mentality they take when they come in to work each day, and what effects they have noticed that come from their high energy. The person you are coaching should write down their notes and answers to the interview questions and be prepared to share their notes at your next coaching session.
Supplemental Coaching Strategies:
- 30-Second Coaching: Take 30 seconds to verbally acknowledge a visible improvement in this person’s energy levels. Be specific in telling them what actions you have observed and how their energy has made an impact on the team.
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