This is a sample coaching map from our book series Coaching Conversations - we hope you find this helpful!
- Use a Define & Coach Strategy to ensure that both you and the individual you are coaching are on the same page regarding expectations for bringing people into their office for the good things. This will ensure that expectations for frequency, consistency, and strategy are known by both parties.
- Define & Coach: What does it mean to you to bring people in for the good things? What do you think the expectations are, as outlined by your position, related to consistency and frequency for bringing in people for the good things?
- Risk Question: What risks do you think you might assume by not bringing people in consistently to celebrate positive things?
- Success Imperative: what actions will you take going forward to use your strategy for bringing in people for the good things to help the team become the most successful version of itself that it can be?
- Whiteboard Coaching: On the left side of a whiteboard, write down the current strategy that this person takes to bring people in for the good things, including consistency and frequency. On the right side of the board, write down the ideal definition from earlier in your coaching conversation. Erase the left side of the board and create a strategy that this individual is committed to following to reach that description on the right side of the board.
- Role Play: Facilitate practice conversations as though it were between this individual and someone on their team. Ask them to practice their strategy for bringing the team member into their office, as well as the conversation that takes place there. Switch roles, so that you are the individual you are coaching and they are the team member. After each of you have played both roles, ask the individual to share any feedback they might have for themselves, and any differences that they had noticed in your approaches to the conversation.
Suggested Learning Projects:
- Observational Coaching: Assign for the individual to observe the members of their team after bringing someone in to celebrate something positive. What effects does the individual notice as a result of positive reinforcement?
- Journal-Based Coaching: Ask the individual to keep a running journal through the coming weeks as their consistency and frequency and strategy for bringing people in for the good things starts to find a rhythm. They should track in their journal entries the ways that they notice the team has evolved as a result of their efforts. What do they feel they need to continue to improve? How will making those improvements benefit the team as a whole?
Supplemental Coaching Strategies:
- 30-Second Coaching: Use positive reinforcement to reinforce positive reinforcement! Take 30 seconds of your day to verbally acknowledge efforts and/or improvements made by the individual in their strategy for bringing people in for the good things. Be specific in sharing the actions taken by this person that you have observed, and how those actions are appreciated.
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