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Coaching is NOT Just 1 on 1

Thu,Jan 23,2014 @ 03:13 PM

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THE 5 TYPES OF COACHING

In an ideal world every manager would have the time, focus and energy to coach every one of his or her employees as often as needed. Unfortunately there are many other things like proposals, presentations, budget planning, RFP, sales reporting, hiring, firing, employee training, etc. that can steal your time, attention away from employee coaching. However coaching is not an activity that you cannot afford to neglect…according to a study done by the Leadership Council in 2007 “Employees will yield a 57% greater discretionary effort when they are engaged with their manager.”

Do not disengage with employees when managing a full schedule; you will be doing more harm in the long run. Learning when and how to utilize the 5 different types of coaching will allow you to keep up with a demanding workload without neglecting employee coaching and engagement.

THE 5 TYPES OF COACHING

  • 30 Second Coaching is a short, direct high-energy approach to building and sustaining change. Scheduled with individual employees, the 30 second coaching technique is most successful when used to address a specific act or behavior demonstrated by the employee and focuses on one direct message through positive reinforcement. 30 second coaching is the only coaching technique that scheduled as needed.
  • One on One Coaching is a scheduled session used to cover 1-2 targeted areas. Each one to one coaching should be filled with activities that complement the chosen targeted area and challenge the mind of the employee. Sessions can be scheduled weekly or bi-weekly.
  • Peer to Peer Coaching is a scheduled session for employees to coach one another without the manager’s direct supervision. Scheduled weekly or bi-weekly, each session should include specific, well-defined activities for the employees to cover. All activities should have associated metrics to help employees navigate through the activity, promote teamwork, and open lines of communication while building performance levels.
  • Group Coaching is a team coaching session that should be designed around a one-theme concept that all employees can benefit from. Sessions should be focused on activities such as simulation, role-play, and group discussions without lecturing from manager. Group coaching should be should be scheduled on a weekly basis.
  • Self-Directed Coaching is a coaching activity prescribed by a manager for the employee to perform independently and report back with results once complete. Self-directed sessions can be adaptable to either a daily or weekly schedule. 
Download White Paper:  Sales Management vs Sales Coaching
Tim Hagen

Written by Tim Hagen

Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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