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    The Progress Coaching Blog

    Southwest Airlines Gets It!

    October 2, 2012 Posted by : Tim Hagen
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    Southwest Airlines Just Gets It - what a great story that represents a culture of giving its people latitude to have fun and engage with customers to create a great experience. This video will illustrate what we are talking about. This will hopefully inspire people to provide employees room to be creative and engage at levels the competition would never think of:

     

     

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    About Author

    Tim Hagen
    Tim Hagen

    Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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