When we have to do something associated with conflict and confrontation, people tend to get very squeamish and hesitant to even do so. But, in the meantime, they'll go off and tell others of their frustrations, resulting in "Water Cooler Talk"!
We all know that conflict can be divisive, but do we all know that it can, in fact, be constructive? Conflict is seen in every human experience, and it's honestly inevitable. It is how we choose to deal with and ultimately use conflict that defines our interactions and growth in the workplace. Check out this article published in the Harvard Business Review that outlines some of the important steps when it comes to preempting team conflict.
Let me know what you think in the comments below!