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    The Progress Coaching Blog

    Coaches Need to Listen Too

    March 22, 2013 Posted by : Tim Hagen
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    employee engagement, business coaching

    A recent survey done by Right Management, looking into employee suggestions in the workplace, shows 57% of employees regularly make suggestions for improvements at their job.

    Why does this matter?  According to Schroeder-Saulnier  "the two top drivers of employee engagement are feeling valued by senior leaders and having employee opinions count." This insight comes straight from their research, so if your employees aren't talking, or you aren't listening, you could be in trouble.

    This becomes easier when there is a strong business coaching program in place, this vital feedback comes easier when employees are being coached. If you are communicating and effectively coaching your employees, these suggestions will come freely and naturally as positive ideas for improvements, not as complaints.

    Employees are in the trenches with prospects and customers, if they have an idea they feel is worthy enough to share, it deserves consideration.  Not only will this improve employee morale but you may also improve productivity along the way by improving processes with new insight.

    If the employees at your company aren't offering suggestions you should be worried.  The release points out that a team that is offering suggestions is engaged, interested and involved with the success of the company.  Ideas show they care and want to see the organization get bigger and better.  No suggestions will rarely mean that the company is doing everything well, instead it regularly is a sign of a workforce just there to receive a paycheck with no interest in going above and beyond to create a stronger, more profitable company.

    So next time you have a suggestion, share it!  And the next time you hear a suggestion take a minute to consider it's impact, just the acknowledgment and consideration of the suggestion can be enough to improve morale.

    We would love to hear any examples of improvements that came from employee suggestions, if you have one please share it in our comment section below.

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    About Author

    Tim Hagen
    Tim Hagen

    Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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