Lisa is someone that nobody wants to be around. She doesn’t smile or show any kindness to anyone in the office. It’s one thing to have a negative attitude but another when you go out of your way not to say or do anything nice for anyone. Lisa seems to thrive on stirring up issues or saying distasteful things about others in the office. At some point or another, you have had or will have to work with a “Lisa". She is the one team member who is difficult to work with and refuses to be a part of the team.
First of all, by not confronting her directly, you are giving her permission to continue her behavior. Everyone is the office has a problem working with her, but nothing has been done to deal with this issue and therefore it continues. Being mean and not getting along with your teammates is a behavioral issue that needs to improve in order to be a more productive employee. Now it is the manager’s turn to confront the issue and it doesn’t have to be negative but viewed as an opportunity for “Lisa” to make a change. To help improve this type of employee’s behavior, the employee needs to do a mirror check and take a long look in the mirror. At this point, they need to decide if they want to make the choice to change their behavior and what actions will they take to help them improve their performance. Confronting issues cannot be avoided but it can be done both thoughtfully and professionally.