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Your Attitude and Your Coaching Ability is A MUST!

Mon,Apr 21,2014 @ 06:44 AM


You’re late for work.

You spilled your coffee.

There’s construction causing a traffic jam.


            We all have bad days, but we are supposed to be able to leave our problems at the door. However, most of us have trouble doing this, and it can severely affect our work. Who wants to deal with angry customers when you just had to deal with an angry spouse or kids?  So, how do we drop our problems to help others with theirs?


  1. Be aware of your stress and your emotions.

If you are aware of them, then you can focus on controlling your interactions when you are dealing with customers.


  1. Visualize a good day and believe it.

If you think positively, then your attitude will become positive.


  1. “ Happy”

Constantly remind yourself that you are at work to serve your customers. If you treat them well and keep them happy, then they can only have a positive effect on your attitude. 


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Tim Hagen

Written by Tim Hagen

Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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