Coaching is NOT merely telling and showing, rather its about asking (now you know what they know or can do), listening (building engagement & sharing in pursuit of better performance as a team), agreeing upon action (people only improve if they do something about it), and NOW YOU ARE COACHING! Coaching is NOT about you, rather a decision an employee first makes to learn and than ultimately pursue over time continue performance improvement.
Audio Message: http://salebuilder.audioacrobat.com/download/0beb15a5-fcbd-52ed-0d2f-5cf3370a9ffb.mp3
Free whitepaper: http://www.salesprogress.com/creating-coaching-culture/