First of all why are we even coaching? We coach to develop people’s performance and attitudes. The reason we need coaches is because employees do not arbitrarily come to work and make a conscious decision to improve their performance. Again, the reason we coach is because performance and skill sets do not improve because sales leaders simply demand it. For example, it's typical for a sales leader to walk into a staff meeting and tell the staff: “C’mon everybody we need to get our numbers up. We need to start closing more business!”
Engagement Is Powerful ! What is engagement? Why is engagement so powerful? What risks do we assume if we are not engaged with our fellow employees? It’s when we interact with people cooperatively and without malice or prejudice. It’s hard because at times we do not get what we need from other people and we can react emotionally. There is a “true power” to engagement. The Leadership Council Study in 2007 showed people will yield a 57% greater discretionary effort when they are engaged with. Guess what EMAIL IS NOT ENGAGING! We need to talk more, listen more, help more, get to know each other more, learn about one another’s job more, etc.!
HOW TO DEAL WITH BAD APPLES
Bad Attitudes can hinder a business but with coaching they can be solved. Bad attitudes can tear co-workers apart, can decrease productivity through out the office, and make co-workers unwilling to work together.
Staff meetings are boring!
THE 4 A'S OF EMPLOYEE COACHING
We talk often about coaching employees and constantly helping to develop them into superstar top performers. However, as we have all experienced at one time or another, sometimes it’s not what you
Engagement with your employees is the most effective coaching tool we have. What comes first and what comes last is remembered best, so engaging first thing in the morning, or right before the end of day is highly effective. How are you beginning your morning, or leaving your team at the end of the day?
WHY DEMANDING PERFORMANCE DOESN'T WORK