Use these inspirational coaching tips to keep your teams motivation, engagement and connectivity high.
- Adopt positive language such as the words: tremendous, great and fantastic. The way we correspond with our staff and the language we use is important to send an inspiring message.
- When confronting or having tough conversations, especially in the initial conversation, use the following words to ensure that your emotion does not get int he way of the message: we, opportunity, share, observation and perspective. These words are neutral and will allow someone to receive your feedback effectively.
- This may be a bit cliche but schedule walking and energy breaks for your staff. If you have staff, especially those who do phone work or office work, sitting in one place for 6-8 hours is not invigorating; therefore, schedule time for them to take brisk or fast walks and watch how they can complete their days more energetically.
- When asking coaching questions, start with the word "what" for your first question and if the employee's response is vague or ambiguous, follow-up with a how or why question, which are referenced as drill down questions.
- One of the best ways for employees to receive feedback is to ask for their permission to provide it. When getting permission, employees become more receptive as they have invited it and will lower their defensive walls.
