A lot of managers feel the need to motivate their employees. It’s true, it is something that managers need to do but it isn’t the manager's sole responsibility to motivate someone. Motivation comes from within. Managers can motivate through coaching. Coaching is a two-step process. The first step is getting someone to look in the mirror and want to be motivated and step two is to take the first step and put it into action. Most people do not take this first step and therefore are not going to be active in making any improvements in their performance. The job of a manager who is coaching an employee is to ask questions, provide perspectives and observations, as well as to give feedback so the employee can take initiative in changing or making improvements. At this point, the manager now has the opportunity to help motivate his or her employee. Many employees are not motivated for various reasons. For example, they may be fearful of change, or they simply don’t know what to do.
The manager who asks questions will find out if said employee is afraid of making changes or lacks the skills necessary to improve their performance. This enables the manager to make headway in finding out what the employee sees when they look in the mirror, and what action they need to take. Once you have reached this step in the coaching process, you now have buy-in from your employee and can proceed with helping to motivate him or her. As a manager, you know that not everyone is motivated by the same things making your job even more challenging. It is imperative that you take the time to understand the specific motivational factors for each individual employee.
Telling someone to be more motivated gives the impression that you as a manager or leader don't understand or care. To motivate someone is to find out his or her needs and help satisfy them. Aside from the fact that motivational factors vary from person to person, motivated employees provide the same the benefits to an organization.
Some benefits of employee motivation:
- Better productivity: When employees are motivated, they are willing to go above and beyond what needs to be done thus producing the best possible products or services.
- Increased retention: Motivated employees are more likely to stay with their current company and not look elsewhere. Hiring takes time and money getting new employees up to speed.
- Saves money: Better productivity and improved quality of services transfers to increased savings for the company.
- Increased engagement: A motivated employee is one who cares about their work and is committed to their company’s goals and values.
Motivated employees are happier employees which can spread throughout an organization.
To find out how motivated your employees are and the best way to coach them, click below: