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Coaching to Confront ... Its Fun, Ok Its Needed

Mon,May 20,2013 @ 05:38 AM

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What do we need to do when we need to confront people and tough issues. The key elements of confronting successfully and thoughtfully are to use language for the person who's being confronted is accepting. The following five words help any type of a confrontational conversation become successful:

We

Share

Opportunity

Perspective

Observation

 

 In addition, it is also wise to use will call "in permission-based question quotation. An example would be “Bob, would you mind if I shared an observation with you from a different perspective”? The key is to get permission which alleviates the person from getting mad because they invited the feedback and the person who needs to confront becomes more comfortable.

 

The biggest risk we see in corporate America is the inability to address tough issues. More often than not people share with their co-workers, inevitably starting various versions of the story (rumors) without ever addressing the source. The source is never given a real chance to respond because he or she becomes aware of the issue from sources other than the person who is truly upset.

 

Free Whitepaper: How to Coach to Confront

Download Our White Paper:  How to Successfully Confront Issues

Tim Hagen

Written by Tim Hagen

Tim Hagen founded Progress Coaching, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. Tim is often a keynote speaker at companies teaching the value of coaching and conversations in the workplace. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges specific to workplace performance. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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