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Coaching Employees to Better Performance

Wed,Jun 11,2014 @ 12:16 PM

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The purpose of coaching is to improve the performance of your employees, but first, you need to be able to come up with a plan to do this. Much too often, managers and coaches will try to train their employees as a group, but these managers and coaches fail to realize that each employee struggles with different issues in their work and needs individualized coaching in these areas. Here are a few suggestions to help coach your employees: 

 

1. Evaluate where employees need improvement
  • Observe the employee and see what their strengths and weaknesses are.
  • Ask them where they think they need improvement.
2. Utilize Motivating Factors
  • Find out what their biggest motivator is.
  • Figure out a way to use that motivator to coach them.
3. Make a Plan
  • Use the information you gathered from steps one and two to create a personalized plan for that employee.
  • Create goals for the employee to meet.
  • Make sure to recognize when these goals are met and reward your employee. 
  • Set deadlines in order to keep your employee accountable. 
  • If they fail to meet the deadline or to meet their goal, make sure to sit down with them and see where it went wrong, then re-evaluate your plan. 
4. Check Performance
  • Consistently check the performance of your employee by doing activities such as role playing, sitting in on calls, etc. 
5. Reward
  • This is extremely important! Make sure to reward your employees, whether it is a gift card to a coffee shop or a simple good job, this helps to motivate that employee to continue to improve, and it can motivate other employees as well. 
  • You can also create contests. For example, if four or five employees all have personal goals that need to be met, create a contest to see who meets their goal first receives a reward. This will help to drive employees to reach their goals. 
It is important to personalize your coaching for each employee, because each employee needs help in different areas. Following these steps can help you to coach each one of your employees to their full potential. 
Download our FREE white paper:
Download White Paper:  Coaching & Motivating Employees  to Perform Better
Tim Hagen

Written by Tim Hagen

Tim Hagen founded Sales Progress, a Training Reinforcement Partner Company, in 1997. His entrepreneurial career began in college leading to positions in sales, sales management, and sales training for small and large corporations, and eventually ownership of several training companies. He possesses a unique combination of hands-on experience, academics, and innovative insight to solve the industry’s most common challenges. Tim holds a bachelor’s degree in Adult Education and Training from the University of Wisconsin, Milwaukee.

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